GENERAL TERMS OF SALE
GENERAL CONDITIONS OF SALE
The seller of the products and owner of the site is: Agricultural company Oliodiunavolta of Criseo Brigida Lucia, with registered office in Via Fondo Vena street n ° 5, Bova Marina (RC), VAT number 01305540807.
The consumer who accesses the site to make purchases is required, before sending the order, to carefully read these Conditions of Sale. By sending the order from the site, which has the value of a contractual proposal, the customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept these transcribed General terms and Payment Conditions.
DELIVERY
It is not possible to postpone the delivery date after the order has been shipped, and the customer or his representative must be at the destination address indicated when filling out the order, in the following days when it is sent, to allow the Courier to make the delivery.
If the Courier does not find anyone at the address provided for delivery, it will make a second delivery attempt. After the second unsuccessful delivery attempt, due to the absence of the recipient, the goods will be stored at the Courier. In the case of cash on delivery, if there is a non-payment, the stock will begin immediately. All costs relating to the storage and re-delivery of the goods will be charged to the Customer before the release of the stock.
Telephone notice and shipping by appointment are additional services that must be budgeted upon request before placing the order by filling out our contact form.
All of our shipments include delivery to the street level, even delivery to the floor is an additional service that must be estimated upon request before placing the order by filling out our contact form.
"Oliodiunavolta" undertakes to guarantee to the carrier the perfect condition of the products at the time of delivery. If the goods are visibly damage the Customer is required not to accept the delivery by presenting his reservations to the carrier by means of a written complaint. A copy of this dispute must be sent to "Oliodiunavolta" by email to the address no later than 12 hours after the event.
If the procedure is respected and if it is proved that the goods are severely damaged, "Oliodiunavolta" guarantees the refund to the customer by replacing the goods or paying the price paid.
RIGHT OF WITHDRAWAL
The Customer has the faculty to exercise the right of withdrawal by returning the purchased products.
To exercise this right, the Customer must send "Oliodiunavolta" a communication within 14 days from the date of receipt of the products. The request must be sent via E-mail to the following address:.
The exercise of the right of withdrawal presupposes the return, in perfect condition and properly packaged, of all, and never just one part, of the purchased products. In case of exercise of the right of withdrawal, Oliodiunavolta will refund the customer the full amount of the returned goods, excluding shipping costs where applicable, within 14 days from the date of notifying the withdrawal.